Need help with Castream? Whether you're having trouble connecting a destination, your stream isn’t going live, or something just feels off — we’re here for it.
💬 How to Reach Us
You can email us directly:
support@castream.io
We're a small team, but we respond fast — usually within 24 hours, sometimes way quicker.
🧠 What to Include (to speed things up)
Help us help you by including:
- Your device type (iOS or Android)
- What happened / what you were trying to do
- Any error messages or screenshots
- Destination platform(s) you were using
- Approx. time the issue happened
💳 Billing or subscription issues?
You can manage your plan at castream.io — but if something looks wrong, just email us and we’ll sort it out.